Contact information

Thank you for contacting Itemzena.

If you have questions about our eyeglass cases, eyeglass cleaners, orders, payments, shipping, or returns and refunds, please feel free to contact us using the information below.

Contact Information

BRAND: Itemzena

LEGAL COMPANY NAME: JILANG TRADE LIMITED

OWNER / REPRESENTATIVE: Zhifang Wang

CUSTOMER SUPPORT EMAIL: [email protected]

SUPPORT HOURS: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)

Customer Support Phone: +852 92602547

WEBSITE: https://itemzena.com

BUSINESS ADDRESS: Room 204C, 2/F, Shiu Fat Industrial Building, 139–141 Wai Yip Street, Kwun Tong, Hong Kong

Before Contacting Us

To help us handle your inquiry more efficiently, please include your order number, relevant product information, and a description of your concern whenever possible.

If your inquiry involves a product issue, damage, or an order discrepancy, you may also include relevant photos to help us better understand the situation.

We value customer feedback and will do our best to assist you.

Thank you for choosing Itemzena.